Preventative maintenance helps identify issues before they have an impact.
Services & Support
AV systems that keep working, without the worry
Keep your audiovisual systems performing as they should. Every day.
AVEX Services & Support helps organisations keep their audiovisual systems reliable, secure and performing at their best. Through maintenance, monitoring and responsive support, we help keep your systems running so you can focus on what really matters.
Support should give you confidence
AV systems shouldn't get in the way of your organisation
When faults take too long to resolve, support isn’t readily available or it’s unclear where a problem originates, the impact goes beyond lost time. Employees can’t continue working, processes are delayed and you’re responsible for an environment that needs to remain available.
Services & Support should keep technology reliable without demanding constant attention. Because an AV environment is only truly successful when you can trust it to keep working.
Technology that simply works
So your people can keep working without disruption
You don't have to manage this alone
Why organisations trust AVEX
A reliable AV environment takes more than good technology. That’s why we look beyond resolving individual faults. Through support, maintenance and proactive management, we help keep your systems available, manageable and reliable.
With more than 35 years of experience and clients including ABN AMRO, Van der Valk, the City of Amsterdam and PwC, we know what it takes to provide continuity in environments that depend on AV every day.
Organisations choose AVEX because of:
- Services and support tailored to your organisation
- Specialist knowledge of your AV environment
- Proactive management and preventative maintenance
- One partner for support, maintenance and optimisation
Fewer disruptions
Faster resolution
Monitoring and rapid diagnosis help resolve incidents more quickly.
Greater continuity
Reduce unexpected downtime and keep systems performing reliably.
More control
One point of contact for support, maintenance and your audiovisual environment.
The result
AV systems you can rely on every day
When your AV systems continue to perform reliably, you can focus on your organisation instead of technical problems.
You maintain control over the systems your people rely on every day, knowing that specialist support is available whenever you need it.
Three simple steps
From installation to worry-free management
Assess
We assess your audiovisual systems, how they’re used and the level of service and support your organisation needs.
Align
We define a service and maintenance approach that fits your AV environment, availability requirements and organisation.
Support
Our specialists provide preventative maintenance, proactive support and responsive assistance whenever you need it.
The right support for every organisation
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Frequently Asked Questions
Do you also provide maintenance and support?
What happens if there is a technical issue?
Can you also provide on-site support?
What is AV-FLEX® As-a-Service?
How do you ensure our systems remain future-ready?
Can you monitor and manage our audiovisual environment?
Why do organisations choose a service contract?
Can you also provide training after installation?
More confidence in your AV environment?
Discuss your systems, availability requirements and support needs with our service specialists. Together, we’ll determine the Maintenance & Support approach that best fits your organisation.