AVEX is now an authorised Logitech Service Partner

Authorised Logitech Service Partner

Logitech grants this authorisation to partners who meet specific requirements in terms of certification, technical expertise and service provision.

With this status, AVEX possesses the knowledge and processes required to provide professional services relating to Logitech solutions for video collaboration and meeting rooms.

As a result, our services go beyond simply installing technology. We also support organisations in keeping their AV environment reliable and manageable once it is up and running.

What does this mean for our customers?

A meeting room simply has to work when someone starts a meeting. Particularly within organisations with dozens or hundreds of rooms, a technical fault can have immediate consequences for both staff and IT.

As an Authorised Logitech Service Partner, AVEX can support customers throughout the entire lifecycle of their Logitech environment – from implementation and configuration to monitoring, maintenance, support and further optimisation.

In practical terms, this delivers:

• Greater control over availability
  Issues can be identified and addressed more quickly.
• Specialised Logitech expertise
  You receive support from specialists with up-to-date knowledge of the technology.
• Less pressure on in-house IT teams
  Management and technical support can be partially or fully outsourced to AVEX.
• A single partner for the entire lifecycle
  From design and installation to management, service and future upgrades.

Prevention is better than cure

The way organisations work together is constantly changing. At the same time, meeting rooms are becoming increasingly important and technologically complex. Simply responding when a user reports a fault is therefore not always sufficient.

By cleverly combining monitoring, maintenance and support, issues can be identified earlier and action taken in a more targeted manner. In this way, management shifts from reactive to proactive.

The aim is simple: reliable meeting rooms in which staff can collaborate without technical barriers.

From a single meeting room to an international roll-out

Whether it involves a few meeting rooms or a standardised environment spread across multiple locations, AVEX helps organisations to design, implement and manage Logitech solutions.

In this way, we ensure that the technology not only works well upon delivery, but continues to provide reliable support throughout its entire lifecycle.